Foire aux questions

Business collaboration Contact Us button
Merci ! Votre demande a été reçue !
Oups ! Un problème est survenu lors de la soumission du formulaire.

Comment prévoyez-vous de générer des revenus ?

Already read

Nous offrons une variété de services qui rendent l'envoi et la réception de nos emballages intelligents, protecteurs et hautement réutilisables pratiques et sans stress. Nos bénéfices proviennent de ces services, que nous appelons Packaging-as-a-Service. Comme nous utilisons une unité de THE BOX des centaines de fois, nous pouvons générer beaucoup plus de revenus avec elle qu'avec une boîte en carton à usage unique.

Comment fonctionne la circulation de THE BOX ?

Already read

Nous voulons que THE BOX circule et soit réutilisé des centaines de fois avant de devoir être reconditionné. Nous avons conçu de nombreux moyens pour permettre cette circulation. Si vous souhaitez en savoir plus, n'hésitez pas à nous contacter.

Quel est le modèle commercial de LivingPackets?

Already read

Nous l'appelons le "Packacing-as-a-service". Nous voulons mettre fin à l’utilisation des emballages jetables et pour cela nous avons inventé l’emballage du futur, qui ne vous est facturé que par l’utilisation de ses services.

Où se trouve votre siège social ?

Already read

Nous disposons actuellement d'un bureau et d'un magasin LivingPackets à Paris et d'un centre de recherche et de développement près de Nantes, en France.

Où puis-je voir THE BOX en personne ?

Already read

Nous avons ouvert notre premier LP Shop à Paris (82 rue d'Aboukir,  75002 Paris). Dans ce showroom, vous pourrez découvrir THE BOX, notre produit phare. Vous pourrez le tester et échanger avec notre équipe pour en savoir plus sur LivingPackets, nos produits et nos offres.

Aut Voluptas Ipsa Quae

Professionnal
Already read

What exactly is happening now with my contribution

Already read

We understand that the recent events may have unsettled you, and we apologize for this uncertainty. We offer you a full refund of the amount already pledged. Your position as a Sharing Angel will remain unaffected if you do not request a refund. We can assure you, however, that we will continue to hold on to our vision and carry out the production of THE BOX and the planned market launch in Q1 2021. Should you request a refund, your money will be refunded via the means of payment you used to contribute. Should you decide to remain a Sharing Angel, your contract will continue, and we will use your money for the production of THE BOX in the future.

What guarantee can you give me that the business model and the company will continuously thrive

Already read

In an initial pilot project with our partner Cdiscount, one of the largest e-commerce platforms in France, we were able to test almost all aspects of our product and demonstrate that we can build a functioning business model. Our business model has been validated several times and has been awarded the Seal of Excellence of the European Union, among other accolades. LivingPackets has the financial resources to implement the production independently of the Sharing Angel campaign.

I want a refund. What do I have to do

Already read

Should you decide on a refund, you can apply for it directly via your dashboard. If you have any questions, please don't hesitate to contact customercare@livingpackets.com. However, we can assure you that we will continue to adhere to our vision and carry out the production of THE BOX and the planned market launch in Q1 2021 using our own resources.

01 I have a question about the Sharing Angel program, what can I do? (new)

Already read

If you have any questions about our first "5x Sharing Angel" offer that was recently closed, please feel free to contact our Customer Experience Team! For our current offer, please check out our Share our Success page above.

How far along are you with the production, and how much financial capacity do you still have

Already read

We continue to adhere to our production schedule for THE BOXes and the planned market launch. We will produce 50,000 units initially, and we expect to reach our target of 100,000 THE BOXes by Q2 2021. We are flexible enough to increase production at any time if necessary. LivingPackets has the financial resources to implement the production independently of the SharingAngel campaign.

Atque

Professionnal
Already read

Can I lose my entire contribution

Already read

Of course, we expect THE BOX to be a success, but like all the other parties involved, including the Sharing Angels, we have taken a business risk. A total loss was and is always possible, as with any business venture.

I want a refund. What do I have to do

Already read

Should you decide on a refund, you can apply for it directly via your dashboard. If you have any questions, please don't hesitate to contact customercare@livingpackets.com. However, we can assure you that we will continue to adhere to our vision and carry out the production of THE BOX and the planned market launch in Q1 2021 using our own resources.

What guarantee can you give me that the business model and the company will continuously thrive

Already read

In an initial pilot project with our partner Cdiscount, one of the largest e-commerce platforms in France, we were able to test almost all aspects of our product and demonstrate that we can build a functioning business model. Our business model has been validated several times and has been awarded the Seal of Excellence of the European Union, among other accolades. LivingPackets has the financial resources to implement the production independently of the Sharing Angel campaign.

Eligendi Velit Nulla

Private
Already read

Is my contribution illegal or is everything okay and I have nothing to worry about

Already read

Your contribution is entirely legal. We understand that recent events may have unsettled you and we apologize for this uncertainty. At this time nothing has changed in your position as a Sharing Angel. We continue to work with the same conviction and belief in the vision and opportunities that THE BOX offers.

01 I have a question about the Sharing Angel program, what can I do? (new)

Already read

If you have any questions about our first "5x Sharing Angel" offer that was recently closed, please feel free to contact our Customer Experience Team! For our current offer, please check out our Share our Success page above.

Can I request a refund at any time? Or only now? Will I ever see my money again

Already read

We offer our Sharing Angels the opportunity to request a refund of the amount they contributed for the next 30 days as a one-time exception. Of course, we assume that THE BOX will be a success, but like all other parties involved, including the Sharing Angels, we have taken a business risk. Naturally, there is the possibility that the company fails, at which point all or part of your contribution might be lost.

Illo

Private
Already read

How far along are you with the production, and how much financial capacity do you still have

Already read

We continue to adhere to our production schedule for THE BOXes and the planned market launch. We will produce 50,000 units initially, and we expect to reach our target of 100,000 THE BOXes by Q2 2021. We are flexible enough to increase production at any time if necessary. LivingPackets has the financial resources to implement the production independently of the SharingAngel campaign.

What guarantee can you give me that the business model and the company will continuously thrive

Already read

In an initial pilot project with our partner Cdiscount, one of the largest e-commerce platforms in France, we were able to test almost all aspects of our product and demonstrate that we can build a functioning business model. Our business model has been validated several times and has been awarded the Seal of Excellence of the European Union, among other accolades. LivingPackets has the financial resources to implement the production independently of the Sharing Angel campaign.

01 I have a question about the Sharing Angel program, what can I do? (new)

Already read

If you have any questions about our first "5x Sharing Angel" offer that was recently closed, please feel free to contact our Customer Experience Team! For our current offer, please check out our Share our Success page above.

Can I lose my entire contribution

Already read

Of course, we expect THE BOX to be a success, but like all the other parties involved, including the Sharing Angels, we have taken a business risk. A total loss was and is always possible, as with any business venture.

Quaerat

Professionnal
Already read

I want a refund. What do I have to do

Already read

Should you decide on a refund, you can apply for it directly via your dashboard. If you have any questions, please don't hesitate to contact customercare@livingpackets.com. However, we can assure you that we will continue to adhere to our vision and carry out the production of THE BOX and the planned market launch in Q1 2021 using our own resources.

What exactly is happening now with my contribution

Already read

We understand that the recent events may have unsettled you, and we apologize for this uncertainty. We offer you a full refund of the amount already pledged. Your position as a Sharing Angel will remain unaffected if you do not request a refund. We can assure you, however, that we will continue to hold on to our vision and carry out the production of THE BOX and the planned market launch in Q1 2021. Should you request a refund, your money will be refunded via the means of payment you used to contribute. Should you decide to remain a Sharing Angel, your contract will continue, and we will use your money for the production of THE BOX in the future.

How can I continue to support you

Already read

For now, your trust and the sharing of our vision is the greatest support, for which we are very grateful. We hold on to our vision to involve everyone who contributes to the value of LivingPackets and are working on offering a new model soon.

Is my contribution illegal or is everything okay and I have nothing to worry about

Already read

Your contribution is entirely legal. We understand that recent events may have unsettled you and we apologize for this uncertainty. At this time nothing has changed in your position as a Sharing Angel. We continue to work with the same conviction and belief in the vision and opportunities that THE BOX offers.

Can I request a refund at any time? Or only now? Will I ever see my money again

Already read

We offer our Sharing Angels the opportunity to request a refund of the amount they contributed for the next 30 days as a one-time exception. Of course, we assume that THE BOX will be a success, but like all other parties involved, including the Sharing Angels, we have taken a business risk. Naturally, there is the possibility that the company fails, at which point all or part of your contribution might be lost.